FAQ

 

  1. What makes Unruffled Australia unique?

    • Unruffled Australia is dedicated to promote Unruffled Living. We are an Australian brand with the aim to cultivate a supportive community where individuals exude confidence, embrace calmness, and exhibit resilience amidst chaos, finding serenity through simplified styling choices and a commitment to streamlining life's complexities.

  2. What sets Unruffled Australia apart and makes it distinctive in its offering?

    • Unruffled Australia is dedicated to offering distinctive and high-quality apparel that effortlessly blends comfort and style. Our designs are inspired by the easy-going Australian lifestyle, providing a unique and unrivaled fashion experience.

  3. How can I determine my size for Unruffled Australia clothing?

    • To find your perfect size, refer to our detailed size chart available on each product page. It provides measurements and guidelines to help you select the most suitable fit for your body type.

  4. What materials are used in Unruffled Australia garments?

    • Our focus is on utilizing high-quality natural fabrics exclusively to ensure both comfort and durability. Common fabrics include cotton, viscos, and sustainable materials. Specific material information is provided on each product page.

  5. How do I care for my Unruffled Australia apparel?

    • To maintain the longevity of your garments, follow the care instructions on the product label. Typically, we recommend machine washing in cold water and air drying to preserve colors and fabric integrity.

  6. Can I modify or cancel my order after placing it?

    • Unfortunately, once an order is confirmed, it cannot be modified or canceled. Please double-check your items and shipping information before completing your purchase.

  7. What payment methods does Unruffled Australia accept?

    • We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express) and popular digital wallets such as AfterPay.

  8. How do I track my order?

    • Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your order on the respective courier's website for real-time updates on its status and location.

  9. Do you offer international shipping?

    • Regrettably, at the moment, we do not provide international shipping. However, if you are interested in purchasing items and wish to communicate, please reach out to us via email at contact@unruffledaustralia.com.

  10. What is Unruffled Australia's return policy?

    • If you're not satisfied with your purchase, we offer a hassle-free return policy. Returns must be initiated within 30 days of receiving the order. Please visit our Returns and Exchanges page for instructions and eligibility criteria.

  11. How can I contact Unruffled Australia's customer support?

    • Our dedicated customer support team is ready to assist you. Feel free to reach out via email at contact@unruffledaustralia.com or through the "Contact Us" form on our website. We aim to respond to inquiries within 24-48 hours.